Introduction

Welcome to Belusi Energy (“Company”, “we”, “our”, “us”). By accessing or using our website https://belusienergy.com (“Website”) and purchasing products or services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our Website.

Services We Provide

Belusi Energy provides solar energy products and related services, including but not limited to:

• Solar Panels & Equipment Supply
• Solar System Installation
• Solar Consultancy & Energy Solutions
• Related accessories sold via WooCommerce

The scope of work, pricing, warranty, and installation terms may vary per project and will be mentioned in quotations, invoices, or individual agreements.

Use of Website

You agree to:

• Use the Website for lawful purposes only
• Not attempt to harm, hack, or interfere with the Website
• Not misuse our services or engage in fraudulent activity
• Provide accurate information when making purchases or inquiries

We reserve the right to refuse service, cancel orders, or block access if any misuse or violation is detected.

Product Information & Pricing

We make every effort to display accurate product details, availability, pricing, and descriptions. However:

Errors or omissions may occur and we reserve the right to correct them

Prices may change without prior notice

Product images may differ slightly from actual products

Orders & Payments

Orders placed through WooCommerce are subject to acceptance and availability. We may cancel or refuse any order for reasons including but not limited to:

• Product unavailability
• Incorrect pricing or technical error
• Suspicious or fraudulent activity

Payment methods will be clearly stated during checkout. By placing an order, you confirm that all payment details provided are correct.

Shipping, Delivery & Installation

Delivery timelines depend on product availability, order confirmation, and location. Installation services (if applicable) will be scheduled mutually with the customer.

We shall not be responsible for delays caused by:

Weather, technical issues, or force majeure events

Courier delays

Customs or governmental restrictions

Returns, Refunds & Warranty

Returns, refunds, and warranties are subject to our Refund & Warranty Policy, which may vary by product and project. Warranty claims require proof of purchase. Physical damage, misuse, or unauthorized modifications may void warranty.

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• We are not responsible for financial loss, power issues, or system misuse
• Customer is responsible for compliance with local electrical and safety regulations

Use of our products and services is at your own risk.

Third-Party Services

Our Website may include links or integrations with third-party services (e.g., payment gateways, analytics tools, embedded content). We are not responsible for their policies or actions. Your use of those services is subject to their terms.