Online Support
We are available online to address any questions and respond to all inquiries. Our commitment is to provide you with the necessary information to assure you that you have made the best product choice. We guarantee a response to online dashboard queries within 4 hours.
Your assigned case manager will consistently monitor your personal dashboard. Here, you can submit queries and upload or download relevant documents as needed.
We are here to help
We are Efficient
Our line management structure ensures that any issues are flagged up and responded to rapidly
We are Organised
We regularly update your personal dashboard and we upload all documentation in real time
We are Trusted
We’ve built a reputation for honesty, integrity and clear communication with customers
We are Responsive
We’re always at hand. We keep you informed, and we are contactable 24/7
We are Flexible
We work to the timeline that suits you. We’re ready to modify your order should your requirements change
We are Diligent
We walk you through the relevant safety standards and help you understand the regulations
